{"id":5918,"date":"2024-06-10T07:00:42","date_gmt":"2024-06-10T06:00:42","guid":{"rendered":"https:\/\/safetyfirst.ch\/?page_id=5918"},"modified":"2026-09-19T21:16:17","modified_gmt":"2026-09-19T20:16:17","slug":"conflict-management","status":"publish","type":"page","link":"https:\/\/safetyfirst.ch\/en\/catalogue-of-services\/conflict-management\/","title":{"rendered":"Conflict Management"},"content":{"rendered":"\t\t<div data-elementor-type=\"wp-page\" data-elementor-id=\"5918\" class=\"elementor elementor-5918 elementor-2274\" data-elementor-post-type=\"page\">\n\t\t\t\t<div class=\"elementor-element elementor-element-79933fc4 e-con-full e-flex e-con e-parent\" data-id=\"79933fc4\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-7f60c30e e-con-full e-flex e-con e-child\" data-id=\"7f60c30e\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-6df03502 e-con-full e-flex e-con e-child\" data-id=\"6df03502\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-73f04f4 elementor-hidden-tablet elementor-widget elementor-widget-image\" data-id=\"73f04f4\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;none&quot;}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img fetchpriority=\"high\" decoding=\"async\" width=\"1200\" height=\"675\" src=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/05\/SafetyFirst-Formation-a-la-gestion-des-conflits-et-violences-1200x675.png\" class=\"attachment-large size-large wp-image-5708\" alt=\"\" srcset=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/05\/SafetyFirst-Formation-a-la-gestion-des-conflits-et-violences-1200x675.png 1200w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/05\/SafetyFirst-Formation-a-la-gestion-des-conflits-et-violences-800x450.png 800w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/05\/SafetyFirst-Formation-a-la-gestion-des-conflits-et-violences-500x281.png 500w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/05\/SafetyFirst-Formation-a-la-gestion-des-conflits-et-violences-300x169.png 300w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/05\/SafetyFirst-Formation-a-la-gestion-des-conflits-et-violences-768x432.png 768w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/05\/SafetyFirst-Formation-a-la-gestion-des-conflits-et-violences-133x75.png 133w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/05\/SafetyFirst-Formation-a-la-gestion-des-conflits-et-violences-480x270.png 480w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/05\/SafetyFirst-Formation-a-la-gestion-des-conflits-et-violences.png 1280w\" sizes=\"(max-width:767px) 480px, (max-width:1200px) 100vw, 1200px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-116eca42 e-con-full e-flex e-con e-child\" data-id=\"116eca42\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-2f94570 elementor-widget elementor-widget-heading\" data-id=\"2f94570\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<p class=\"elementor-heading-title elementor-size-default\">Course overview<\/p>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-1fe8468 elementor-widget elementor-widget-progress\" data-id=\"1fe8468\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"progress.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"elementor-progress-wrapper\" role=\"progressbar\" aria-valuemin=\"0\" aria-valuemax=\"100\" aria-valuenow=\"60\" aria-valuetext=\"60% (Duration: 3 to 7 hours)\">\n\t\t\t<div class=\"elementor-progress-bar\" data-max=\"60\">\n\t\t\t\t<span class=\"elementor-progress-text\">Duration: 3 to 7 hours<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-fe39a4b elementor-widget elementor-widget-spacer\" data-id=\"fe39a4b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-355ab0d elementor-widget elementor-widget-progress\" data-id=\"355ab0d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"progress.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\n\t\t<div class=\"elementor-progress-wrapper\" role=\"progressbar\" aria-valuemin=\"0\" aria-valuemax=\"100\" aria-valuenow=\"90\" aria-valuetext=\"90% (Prerequisites: None)\">\n\t\t\t<div class=\"elementor-progress-bar\" data-max=\"90\">\n\t\t\t\t<span class=\"elementor-progress-text\">Prerequisites: None<\/span>\n\t\t\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-14ababa elementor-widget elementor-widget-spacer\" data-id=\"14ababa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"spacer.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-spacer\">\n\t\t\t<div class=\"elementor-spacer-inner\"><\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0072234 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0072234\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8bed4d6 elementor-align-left elementor-widget elementor-widget-button\" data-id=\"8bed4d6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-md\" href=\"\/wp-content\/uploads\/2024\/06\/SafetyFirst-Sarl-Gestion-des-conflits-et-violences-externes.pdf\" target=\"_blank\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-far-file-pdf\" viewBox=\"0 0 384 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M369.9 97.9L286 14C277 5 264.8-.1 252.1-.1H48C21.5 0 0 21.5 0 48v416c0 26.5 21.5 48 48 48h288c26.5 0 48-21.5 48-48V131.9c0-12.7-5.1-25-14.1-34zM332.1 128H256V51.9l76.1 76.1zM48 464V48h160v104c0 13.3 10.7 24 24 24h104v288H48zm250.2-143.7c-12.2-12-47-8.7-64.4-6.5-17.2-10.5-28.7-25-36.8-46.3 3.9-16.1 10.1-40.6 5.4-56-4.2-26.2-37.8-23.6-42.6-5.9-4.4 16.1-.4 38.5 7 67.1-10 23.9-24.9 56-35.4 74.4-20 10.3-47 26.2-51 46.2-3.3 15.8 26 55.2 76.1-31.2 22.4-7.4 46.8-16.5 68.4-20.1 18.9 10.2 41 17 55.8 17 25.5 0 28-28.2 17.5-38.7zm-198.1 77.8c5.1-13.7 24.5-29.5 30.4-35-19 30.3-30.4 35.7-30.4 35zm81.6-190.6c7.4 0 6.7 32.1 1.8 40.8-4.4-13.9-4.3-40.8-1.8-40.8zm-24.4 136.6c9.7-16.9 18-37 24.7-54.7 8.3 15.1 18.9 27.2 30.1 35.5-20.8 4.3-38.9 13.1-54.8 19.2zm131.6-5s-5 6-37.3-7.8c35.1-2.6 40.9 5.4 37.3 7.8z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Download the course overview<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e14eaaa elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"e14eaaa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-1dc27b64 e-con-full elementor-hidden-mobile e-flex e-con e-child\" data-id=\"1dc27b64\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-7172261d elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"7172261d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Understand<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Communicate<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-51e1d3b6 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"51e1d3b6\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">De-escalate<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Defend<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-598fae04 elementor-widget__width-initial elementor-widget-mobile__width-inherit elementor-icon-list--layout-traditional elementor-list-item-link-full_width elementor-widget elementor-widget-icon-list\" data-id=\"598fae04\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"icon-list.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<ul class=\"elementor-icon-list-items\">\n\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Prevent<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t\t\t<li class=\"elementor-icon-list-item\">\n\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-icon\">\n\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-check\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M173.898 439.404l-166.4-166.4c-9.997-9.997-9.997-26.206 0-36.204l36.203-36.204c9.997-9.998 26.207-9.998 36.204 0L192 312.69 432.095 72.596c9.997-9.997 26.207-9.997 36.204 0l36.203 36.204c9.997 9.997 9.997 26.206 0 36.204l-294.4 294.401c-9.998 9.997-26.207 9.997-36.204-.001z\"><\/path><\/svg>\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-icon-list-text\">Stay in control<\/span>\n\t\t\t\t\t\t\t\t\t<\/li>\n\t\t\t\t\t\t<\/ul>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7c2de99 elementor-align-left elementor-hidden-desktop elementor-hidden-tablet elementor-hidden-mobile elementor-widget elementor-widget-button\" data-id=\"7c2de99\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-size-md\" role=\"button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-external-link-alt\" viewBox=\"0 0 512 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M432,320H400a16,16,0,0,0-16,16V448H64V128H208a16,16,0,0,0,16-16V80a16,16,0,0,0-16-16H48A48,48,0,0,0,0,112V464a48,48,0,0,0,48,48H400a48,48,0,0,0,48-48V336A16,16,0,0,0,432,320ZM488,0h-128c-21.37,0-32.05,25.91-17,41l35.73,35.73L135,320.37a24,24,0,0,0,0,34L157.67,377a24,24,0,0,0,34,0L435.28,133.32,471,169c15,15,41,4.5,41-17V24A24,24,0,0,0,488,0Z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Start e-learning training now<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a55b9ca e-con-full e-flex e-con e-child\" data-id=\"a55b9ca\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-945d696 elementor-widget elementor-widget-text-editor\" data-id=\"945d696\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>Workplace <strong>conflict management training<\/strong> helps your teams better prevent, de-escalate and manage tensions encountered at work. Designed for professionals who interact with the public, it combines <strong>communication<\/strong>, <strong>de-escalation<\/strong>, prevention of <strong>external violence<\/strong> and management of <strong>verbal aggression<\/strong> to strengthen responses, make interactions safer and limit the escalation of high-risk situations.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2c11d027 elementor-widget elementor-widget-heading\" data-id=\"2c11d027\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Practical training to prevent and de-escalate high-risk situations<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-75cd12f elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"75cd12f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h3 class=\"elementor-heading-title elementor-size-default\">On-site or in-person training: Vaud, Geneva, Fribourg, Neuch\u00e2tel, Valais and Jura<\/h3>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5a4b4590 content elementor-widget elementor-widget-text-editor\" data-id=\"5a4b4590\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><strong>Who is this training for?<\/strong><\/p>\n<p>This training is intended for professionals working in <strong>premises open to the public<\/strong> or in environments exposed to tensions, incivility and aggression. It helps strengthen skills in <strong>conflict management<\/strong>, <strong>communication<\/strong>, prevention of <strong>verbal and physical violence<\/strong> and appropriate responses to high-risk situations.<\/p>\n<h3>Introductory training \u2013 3 hours<\/h3>\n<p>This initial course provides practical foundations for better understanding the mechanisms of aggression and responding appropriately in a professional setting.<\/p>\n<p><strong>Objectives:<\/strong><\/p>\n<ul>\n<li>Understand the mechanisms of aggression and the applicable legal framework<\/li>\n<li>Use communication techniques to de-escalate verbal violence<\/li>\n<li>Adopt defensive methods consistent with the principle of self-defence<\/li>\n<\/ul>\n<p><strong>Content:<\/strong><\/p>\n<ul>\n<li>Types of violence, prevention and legal framework<\/li>\n<li>Managing external violence and responding to verbal or physical aggression<\/li>\n<li>Practical exercises, simulations and group debriefing<\/li>\n<\/ul>\n<h3>Awareness training \u2013 7 hours<\/h3>\n<p>This format provides a deeper understanding of prevention, communication and the management of conflict situations in the workplace.<\/p>\n<p><strong>Objectives:<\/strong><\/p>\n<ul>\n<li>Deepen your understanding of external violence and prevention strategies<\/li>\n<li>Master advanced communication and defence techniques<\/li>\n<li>Identify the legal and psychological consequences of an assault<\/li>\n<\/ul>\n<p><strong>Content:<\/strong><\/p>\n<ul>\n<li>Legislation, security, civil and criminal liability<\/li>\n<li>Prevention, communication and management of armed conflicts<\/li>\n<li>Advanced simulations, case analysis, experience sharing and consolidation of learning<\/li>\n<\/ul>\n<h3>Train with SafetyFirst<\/h3>\n<p>With SafetyFirst, you benefit from dynamic, practical training tailored to your professional environment. Our trainers use an active teaching approach based on practice, the analysis of real-life situations and the acquisition of responses that can be applied directly in the field.<br \/><a href=\"https:\/\/safetyfirst.ch\/en\/our-certified-first-aid-safety-and-prevention-trainers-in-french-speaking-switzerland\/\">Discover our certified corporate trainers &gt;<\/a><\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-9d37a26 elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"9d37a26\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e9e26fb elementor-widget__width-inherit elementor-widget elementor-widget-shortcode\" data-id=\"e9e26fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"896\" class=\"elementor elementor-896\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-9e5d237 e-con-full e-flex e-con e-parent\" data-id=\"9e5d237\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-203e1f0 e-con-full e-flex e-con e-child\" data-id=\"203e1f0\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b14aa61 elementor-widget__width-initial elementor-hidden-mobile elementor-widget elementor-widget-image\" data-id=\"b14aa61\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Sarl-Logo-de-lentreprise.png\" class=\"attachment-full size-full wp-image-6898\" alt=\"\" srcset=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Sarl-Logo-de-lentreprise.png 1000w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Sarl-Logo-de-lentreprise-500x500.png 500w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Sarl-Logo-de-lentreprise-300x300.png 300w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Sarl-Logo-de-lentreprise-768x768.png 768w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Sarl-Logo-de-lentreprise-150x150.png 150w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Sarl-Logo-de-lentreprise-75x75.png 75w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Sarl-Logo-de-lentreprise-480x480.png 480w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Sarl-Logo-de-lentreprise-800x800.png 800w\" sizes=\"(max-width:767px) 480px, (max-width:1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-5770038 elementor-widget elementor-widget-shortcode\" data-id=\"5770038\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\"><link data-noptimize=\"1\" data-no-optimize=\"1\" data-no-minify=\"1\" data-no-defer=\"1\" rel=\"stylesheet\" href=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/trustindex-google-widget.css?1789907000\" media=\"all\"><pre class=\"ti-widget\"><div style=\"opacity: 0;height: 0 !important;overflow: hidden !important\" data-css-url=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/trustindex-google-widget.css?1789907000\" class=\" ti-widget  ti-goog ti-disable-font ti-show-rating-text ti-review-text-mode-scroll ti-text-align-left\" data-no-translation=\"true\" data-time-locale=\"il y a %d %s|aujourd&apos;hui|jour|jours|semaine|semaines|mois|mois|ann\u00e9e|ans\" data-plugin-version=\"14.1.1\" data-layout-id=\"5\" data-layout-category=\"slider\" data-set-id=\"drop-shadow\" data-pid=\"wp-widget\" data-language=\"fr\" data-close-locale=\"Fermer\" data-review-target-width=\"275\" data-css-version=\"2\" data-reply-by-locale=\"R\u00e9ponse du propri\u00e9taire\" data-only-rating-locale=\"Cet utilisateur a uniquement laiss\u00e9 une \u00e9valuation.\" data-pager-autoplay-timeout=\"6\"> <div class=\"ti-widget-container ti-col-4\"> <div class=\"ti-footer ti-footer-grid source-Google\"> <div class=\"ti-fade-container\"> <div class=\"ti-rating-text\"> <strong class=\"ti-rating ti-rating-large\"> EXCELLENT <\/strong> <\/div> <span class=\"ti-stars star-lg\"><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 1\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 2\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 3\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 4\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 5\" width=\"17\" height=\"17\" loading=\"lazy\" \/><\/span> <div class=\"ti-rating-text\"> <span class=\"nowrap\">Bas\u00e9e sur <strong>1366 avis<\/strong><\/span> <\/div> <div class=\"ti-large-logo\"> <div class=\"ti-v-center\"> <img loading=\"lazy\" decoding=\"async\" class=\"ti-logo-fb skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/logo.svg\" width=\"150\" height=\"25\" loading=\"lazy\" alt=\"Google\" \/> <\/div> <\/div> <\/div> <\/div> <div class=\"ti-reviews-container\"> <div class=\"ti-controls\"> <div class=\"ti-next\" aria-label=\"Avis suivante\" role=\"button\" tabindex=\"0\"><\/div> <div class=\"ti-prev\" aria-label=\"Avis pr\u00e9c\u00e9dent\" role=\"button\" tabindex=\"0\"><\/div> <\/div> <div class=\"ti-reviews-container-wrapper\">  <div data-empty=\"0\" data-time=\"1784678400\" class=\"ti-review-item source-Google ti-image-layout-thumbnail\" data-id=\"cfcd208495d565ef66e7dff9f98764da\" data-language=\"\"> <div class=\"ti-inner\"> <div class=\"ti-review-header\"> <div class=\"ti-platform-icon ti-with-tooltip\"> <span class=\"ti-tooltip\">Publi\u00e9 sur Google<\/span> <img loading=\"lazy\" decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/icon.svg\" alt=\"Google\" width=\"20\" height=\"20\" loading=\"lazy\" \/> <\/div> <div class=\"ti-profile-img\"> <img decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIelyJatz1HqDPS7ywslXgNoeDf-sroDA3oXj5RlZCwUGZUqw=w40-h40-c-rp-mo-br100\" srcset=\"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIelyJatz1HqDPS7ywslXgNoeDf-sroDA3oXj5RlZCwUGZUqw=w80-h80-c-rp-mo-br100 2x\" alt=\"khaled salloum profile picture\" loading=\"lazy\" \/> <\/div> <div class=\"ti-profile-details\"> <div class=\"ti-name\"> khaled salloum <\/div> <div class=\"ti-date\"><\/div> <\/div> <\/div> <span class=\"ti-stars\"><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 1\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 2\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 3\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 4\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 5\" width=\"17\" height=\"17\" loading=\"lazy\" \/><\/span> <div class=\"ti-review-text-container ti-review-content\"><!-- R-CONTENT -->C\u2019\u00e9tait une tr\u00e8s bonne formation pleine d\u2019informations utiles merci beaucoup<!-- R-CONTENT --><\/div> <span class=\"ti-read-more\" data-container=\".ti-review-content\" data-collapse-text=\"Cacher\" data-open-text=\"Lire la suite\"><\/span> <\/div> <\/div>  <div data-empty=\"0\" data-time=\"1784678400\" class=\"ti-review-item source-Google ti-image-layout-thumbnail\" data-id=\"cfcd208495d565ef66e7dff9f98764da\" data-language=\"\"> <div class=\"ti-inner\"> <div class=\"ti-review-header\"> <div class=\"ti-platform-icon ti-with-tooltip\"> <span class=\"ti-tooltip\">Publi\u00e9 sur Google<\/span> <img loading=\"lazy\" decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/icon.svg\" alt=\"Google\" width=\"20\" height=\"20\" loading=\"lazy\" \/> <\/div> <div class=\"ti-profile-img\"> <img decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJWOVG4TDulPnw4lJh-BBEITZcqc5nRLjn_ybPHo5Z_SHWx=w40-h40-c-rp-mo-br100\" srcset=\"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocJWOVG4TDulPnw4lJh-BBEITZcqc5nRLjn_ybPHo5Z_SHWx=w80-h80-c-rp-mo-br100 2x\" alt=\"Maciej Koz\u0142owski profile picture\" loading=\"lazy\" \/> <\/div> <div class=\"ti-profile-details\"> <div class=\"ti-name\"> Maciej Koz\u0142owski <\/div> <div class=\"ti-date\"><\/div> <\/div> <\/div> <span class=\"ti-stars\"><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 1\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 2\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 3\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 4\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 5\" width=\"17\" height=\"17\" loading=\"lazy\" \/><\/span> <div class=\"ti-review-text-container ti-review-content\"><!-- R-CONTENT -->Formation tr\u00e8s int\u00e9ressante et instructive. Merci.<!-- R-CONTENT --><\/div> <span class=\"ti-read-more\" data-container=\".ti-review-content\" data-collapse-text=\"Cacher\" data-open-text=\"Lire la suite\"><\/span> <\/div> <\/div>  <div data-empty=\"0\" data-time=\"1784678400\" class=\"ti-review-item source-Google ti-image-layout-thumbnail\" data-id=\"cfcd208495d565ef66e7dff9f98764da\" data-language=\"\"> <div class=\"ti-inner\"> <div class=\"ti-review-header\"> <div class=\"ti-platform-icon ti-with-tooltip\"> <span class=\"ti-tooltip\">Publi\u00e9 sur Google<\/span> <img loading=\"lazy\" decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/icon.svg\" alt=\"Google\" width=\"20\" height=\"20\" loading=\"lazy\" \/> <\/div> <div class=\"ti-profile-img\"> <img decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLFVQp9qc8x6yqtKooU_vUpzK-BWbuwnr1akl2EfdDlBhwF5Q=w40-h40-c-rp-mo-br100\" srcset=\"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocLFVQp9qc8x6yqtKooU_vUpzK-BWbuwnr1akl2EfdDlBhwF5Q=w80-h80-c-rp-mo-br100 2x\" alt=\"Maiena Arrayet profile picture\" loading=\"lazy\" \/> <\/div> <div class=\"ti-profile-details\"> <div class=\"ti-name\"> Maiena Arrayet <\/div> <div class=\"ti-date\"><\/div> <\/div> <\/div> <span class=\"ti-stars\"><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 1\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 2\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 3\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 4\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 5\" width=\"17\" height=\"17\" loading=\"lazy\" \/><\/span> <div class=\"ti-review-text-container ti-review-content\"><!-- R-CONTENT -->Super formation r\u00e9alis\u00e9e aujourd'hui en entreprise gr\u00e2ce \u00e0 Safety First. C'\u00e9tait tr\u00e8s int\u00e9ressent et interactif, avec de r\u00e9els entra\u00eenements.<!-- R-CONTENT --><\/div> <span class=\"ti-read-more\" data-container=\".ti-review-content\" data-collapse-text=\"Cacher\" data-open-text=\"Lire la suite\"><\/span> <\/div> <\/div>  <div data-empty=\"0\" data-time=\"1784678400\" class=\"ti-review-item source-Google ti-image-layout-thumbnail\" data-id=\"cfcd208495d565ef66e7dff9f98764da\" data-language=\"\"> <div class=\"ti-inner\"> <div class=\"ti-review-header\"> <div class=\"ti-platform-icon ti-with-tooltip\"> <span class=\"ti-tooltip\">Publi\u00e9 sur Google<\/span> <img loading=\"lazy\" decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/icon.svg\" alt=\"Google\" width=\"20\" height=\"20\" loading=\"lazy\" \/> <\/div> <div class=\"ti-profile-img\"> <img decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUz2BvfVu_3gm6DhsB1TkSAxZd81RIcSHH5rBZdBe6IUFjdVK8=w40-h40-c-rp-mo-br100\" srcset=\"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjUz2BvfVu_3gm6DhsB1TkSAxZd81RIcSHH5rBZdBe6IUFjdVK8=w80-h80-c-rp-mo-br100 2x\" alt=\"Faicel EL MHIRI profile picture\" loading=\"lazy\" \/> <\/div> <div class=\"ti-profile-details\"> <div class=\"ti-name\"> Faicel EL MHIRI <\/div> <div class=\"ti-date\"><\/div> <\/div> <\/div> <span class=\"ti-stars\"><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 1\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 2\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 3\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 4\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 5\" width=\"17\" height=\"17\" loading=\"lazy\" \/><\/span> <div class=\"ti-review-text-container ti-review-content\"><!-- R-CONTENT -->Top formation<!-- R-CONTENT --><\/div> <span class=\"ti-read-more\" data-container=\".ti-review-content\" data-collapse-text=\"Cacher\" data-open-text=\"Lire la suite\"><\/span> <\/div> <\/div>  <div data-empty=\"0\" data-time=\"1784678400\" class=\"ti-review-item source-Google ti-image-layout-thumbnail\" data-id=\"cfcd208495d565ef66e7dff9f98764da\" data-language=\"\"> <div class=\"ti-inner\"> <div class=\"ti-review-header\"> <div class=\"ti-platform-icon ti-with-tooltip\"> <span class=\"ti-tooltip\">Publi\u00e9 sur Google<\/span> <img loading=\"lazy\" decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/icon.svg\" alt=\"Google\" width=\"20\" height=\"20\" loading=\"lazy\" \/> <\/div> <div class=\"ti-profile-img\"> <img decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIBgLcj2ZqFdcicZtnu3OyC6Rp-uVLKNkQCY-mpy18FoONXlA=w40-h40-c-rp-mo-br100\" srcset=\"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocIBgLcj2ZqFdcicZtnu3OyC6Rp-uVLKNkQCY-mpy18FoONXlA=w80-h80-c-rp-mo-br100 2x\" alt=\"Daniela Rodrigues profile picture\" loading=\"lazy\" \/> <\/div> <div class=\"ti-profile-details\"> <div class=\"ti-name\"> Daniela Rodrigues <\/div> <div class=\"ti-date\"><\/div> <\/div> <\/div> <span class=\"ti-stars\"><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 1\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 2\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 3\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 4\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 5\" width=\"17\" height=\"17\" loading=\"lazy\" \/><\/span> <div class=\"ti-review-text-container ti-review-content\"><!-- R-CONTENT -->cyril et steve au top!<!-- R-CONTENT --><\/div> <span class=\"ti-read-more\" data-container=\".ti-review-content\" data-collapse-text=\"Cacher\" data-open-text=\"Lire la suite\"><\/span> <\/div> <\/div>  <div data-empty=\"0\" data-time=\"1784678400\" class=\"ti-review-item source-Google ti-image-layout-thumbnail\" data-id=\"cfcd208495d565ef66e7dff9f98764da\" data-language=\"\"> <div class=\"ti-inner\"> <div class=\"ti-review-header\"> <div class=\"ti-platform-icon ti-with-tooltip\"> <span class=\"ti-tooltip\">Publi\u00e9 sur Google<\/span> <img loading=\"lazy\" decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/icon.svg\" alt=\"Google\" width=\"20\" height=\"20\" loading=\"lazy\" \/> <\/div> <div class=\"ti-profile-img\"> <img decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXZjbfWp-1e8RfWAgKr_NxQCCfHLWV1ezCyr9bIMZJgzQimFgA=w40-h40-c-rp-mo-br100\" srcset=\"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXZjbfWp-1e8RfWAgKr_NxQCCfHLWV1ezCyr9bIMZJgzQimFgA=w80-h80-c-rp-mo-br100 2x\" alt=\"Richard Erick Song profile picture\" loading=\"lazy\" \/> <\/div> <div class=\"ti-profile-details\"> <div class=\"ti-name\"> Richard Erick Song <\/div> <div class=\"ti-date\"><\/div> <\/div> <\/div> <span class=\"ti-stars\"><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 1\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 2\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 3\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 4\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 5\" width=\"17\" height=\"17\" loading=\"lazy\" \/><\/span> <div class=\"ti-review-text-container ti-review-content\"><!-- R-CONTENT -->great explanation and demonstration<!-- R-CONTENT --><\/div> <span class=\"ti-read-more\" data-container=\".ti-review-content\" data-collapse-text=\"Cacher\" data-open-text=\"Lire la suite\"><\/span> <\/div> <\/div>  <div data-empty=\"0\" data-time=\"1784678400\" class=\"ti-review-item source-Google ti-image-layout-thumbnail\" data-id=\"cfcd208495d565ef66e7dff9f98764da\" data-language=\"\"> <div class=\"ti-inner\"> <div class=\"ti-review-header\"> <div class=\"ti-platform-icon ti-with-tooltip\"> <span class=\"ti-tooltip\">Publi\u00e9 sur Google<\/span> <img loading=\"lazy\" decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/icon.svg\" alt=\"Google\" width=\"20\" height=\"20\" loading=\"lazy\" \/> <\/div> <div class=\"ti-profile-img\"> <img decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocL4mg0Vt4pn4lJxsEhDTjF6Ycf2eupnlLqIloLdZkgzWB-KXw=w40-h40-c-rp-mo-br100\" srcset=\"https:\/\/lh3.googleusercontent.com\/a\/ACg8ocL4mg0Vt4pn4lJxsEhDTjF6Ycf2eupnlLqIloLdZkgzWB-KXw=w80-h80-c-rp-mo-br100 2x\" alt=\"Jade Abrial profile picture\" loading=\"lazy\" \/> <\/div> <div class=\"ti-profile-details\"> <div class=\"ti-name\"> Jade Abrial <\/div> <div class=\"ti-date\"><\/div> <\/div> <\/div> <span class=\"ti-stars\"><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 1\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 2\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 3\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 4\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 5\" width=\"17\" height=\"17\" loading=\"lazy\" \/><\/span> <div class=\"ti-review-text-container ti-review-content\"><!-- R-CONTENT -->Super exp\u00e9rience encore merci pour cette super formation<!-- R-CONTENT --><\/div> <span class=\"ti-read-more\" data-container=\".ti-review-content\" data-collapse-text=\"Cacher\" data-open-text=\"Lire la suite\"><\/span> <\/div> <\/div>  <div data-empty=\"0\" data-time=\"1784678400\" class=\"ti-review-item source-Google ti-image-layout-thumbnail\" data-id=\"cfcd208495d565ef66e7dff9f98764da\" data-language=\"\"> <div class=\"ti-inner\"> <div class=\"ti-review-header\"> <div class=\"ti-platform-icon ti-with-tooltip\"> <span class=\"ti-tooltip\">Publi\u00e9 sur Google<\/span> <img loading=\"lazy\" decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/icon.svg\" alt=\"Google\" width=\"20\" height=\"20\" loading=\"lazy\" \/> <\/div> <div class=\"ti-profile-img\"> <img decoding=\"async\" class=\"skip-lazy\" src=\"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXplj_oir736okQMZliijQDVAH2pZuhx7TqVOiwQgGM4kk1BLCg=w40-h40-c-rp-mo-br100\" srcset=\"https:\/\/lh3.googleusercontent.com\/a-\/ALV-UjXplj_oir736okQMZliijQDVAH2pZuhx7TqVOiwQgGM4kk1BLCg=w80-h80-c-rp-mo-br100 2x\" alt=\"Said Moumini profile picture\" loading=\"lazy\" \/> <\/div> <div class=\"ti-profile-details\"> <div class=\"ti-name\"> Said Moumini <\/div> <div class=\"ti-date\"><\/div> <\/div> <\/div> <span class=\"ti-stars\"><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 1\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 2\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 3\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 4\" width=\"17\" height=\"17\" loading=\"lazy\" \/><img loading=\"lazy\" decoding=\"async\" class=\"ti-star skip-lazy\" src=\"https:\/\/cdn.trustindex.io\/assets\/platform\/Google\/star\/f.svg\" alt=\"Google star 5\" width=\"17\" height=\"17\" loading=\"lazy\" \/><\/span> <div class=\"ti-review-text-container ti-review-content\"><!-- R-CONTENT -->Excellent formation.<!-- R-CONTENT --><\/div> <span class=\"ti-read-more\" data-container=\".ti-review-content\" data-collapse-text=\"Cacher\" data-open-text=\"Lire la suite\"><\/span> <\/div> <\/div>  <\/div> <div class=\"ti-controls-line\"> <div class=\"dot\"><\/div> <\/div>   <\/div> <\/div> <\/div> <\/pre><script>\n(function () { if (window.tiLoaderFallback) { return; } window.tiLoaderFallback = true; function tiLoadLoader() { if (window.TrustindexWidget || document.querySelector('script[src*=\"https:\/\/cdn.trustindex.io\/loader.js\"]')) { return; } let script = document.createElement(\"script\"); script.async = true; script.src = \"https:\/\/cdn.trustindex.io\/loader.js\"; script.setAttribute(\"data-ccm-injected\", \"1\"); document.head.appendChild(script); } if (\"loading\" === document.readyState) { document.addEventListener(\"DOMContentLoaded\", tiLoadLoader); } else { tiLoadLoader(); } })();\n<\/script>\n<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-03627b1 elementor-hidden-desktop elementor-hidden-tablet e-flex e-con-boxed e-con e-parent\" data-id=\"03627b1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-c13d0e8 elementor-widget__width-inherit elementor-widget elementor-widget-shortcode\" data-id=\"c13d0e8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"6089\" class=\"elementor elementor-6089 elementor-911 elementor-911\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75b01e1 elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"75b01e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1913e9a e-con-full e-flex e-con e-child\" data-id=\"1913e9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d085817 elementor-widget elementor-widget-counter\" data-id=\"d085817\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"15\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-123d9fb elementor-widget elementor-widget-image-box\" data-id=\"123d9fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Certified trainers, ready to deliver training courses.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8557fa8 e-con-full e-flex e-con e-child\" data-id=\"8557fa8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6d26c4 elementor-widget elementor-widget-counter\" data-id=\"b6d26c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"97\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e62b4da elementor-widget elementor-widget-image-box\" data-id=\"e62b4da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Success rate of training participants.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cb204b3 e-con-full e-flex e-con e-child\" data-id=\"cb204b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f74f13b elementor-widget elementor-widget-counter\" data-id=\"f74f13b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"5\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">\/5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e819c7a elementor-widget elementor-widget-image-box\" data-id=\"e819c7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Average rating given by participants.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5dc9028 e-con-full e-flex e-con e-child\" data-id=\"5dc9028\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ddcd31 elementor-widget elementor-widget-counter\" data-id=\"3ddcd31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"300\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-683d8a1 elementor-widget elementor-widget-image-box\" data-id=\"683d8a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Companies trained in health and safety at work.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74c5165 e-con-full elementor-hidden-desktop elementor-hidden-tablet e-flex e-con e-parent\" data-id=\"74c5165\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-20783bc e-con-full e-flex e-con e-child\" data-id=\"20783bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e88e7f7 elementor-widget elementor-widget-counter\" data-id=\"e88e7f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"15\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69e73b4 elementor-widget elementor-widget-image-box\" data-id=\"69e73b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Certified trainers, ready to deliver training courses.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6d4d25d e-con-full e-flex e-con e-child\" data-id=\"6d4d25d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cffe379 elementor-widget elementor-widget-counter\" data-id=\"cffe379\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"97\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d97386f elementor-widget elementor-widget-image-box\" data-id=\"d97386f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Success rate of training participants.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e59905f e-con-full elementor-hidden-desktop elementor-hidden-tablet e-flex e-con e-parent\" data-id=\"e59905f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-62f7424 e-con-full e-flex e-con e-child\" data-id=\"62f7424\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-478d0b9 elementor-widget elementor-widget-counter\" data-id=\"478d0b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"5\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">\/5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57732b8 elementor-widget elementor-widget-image-box\" data-id=\"57732b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Average rating given by participants.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fea5ed e-con-full e-flex e-con e-child\" data-id=\"7fea5ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-931ba57 elementor-widget elementor-widget-counter\" data-id=\"931ba57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"300\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8daf36c elementor-widget elementor-widget-image-box\" data-id=\"8daf36c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Companies trained in health and safety at work.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7aac18b e-flex e-con-boxed e-con e-parent\" data-id=\"7aac18b\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3f08f60 elementor-widget__width-inherit elementor-widget elementor-widget-shortcode\" data-id=\"3f08f60\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"5887\" class=\"elementor elementor-5887 elementor-1928 elementor-1928\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-10333c15 e-con-full e-flex e-con e-parent\" data-id=\"10333c15\" data-element_type=\"container\" data-e-type=\"container\" id=\"contact\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-8a64382 e-con-full e-flex e-con e-child\" data-id=\"8a64382\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-77a9fccc elementor-widget elementor-widget-text-editor\" data-id=\"77a9fccc\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p><How can we help you?\n<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-ee51322 elementor-widget elementor-widget-heading\" data-id=\"ee51322\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h5 class=\"elementor-heading-title elementor-size-default\">We're here to give you personalised help.<br><br>Fill in this form and our team will guide you towards the ideal option for your requirements.<\/h5>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-2781e6f1 elementor-tablet-button-align-stretch elementor-button-align-stretch elementor-widget elementor-widget-form\" data-id=\"2781e6f1\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;step_next_label&quot;:&quot;Next&quot;,&quot;step_previous_label&quot;:&quot;Previous&quot;,&quot;button_width&quot;:&quot;30&quot;,&quot;button_width_tablet&quot;:&quot;33&quot;,&quot;step_type&quot;:&quot;number_text&quot;,&quot;step_icon_shape&quot;:&quot;circle&quot;}\" data-widget_type=\"form.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<form class=\"elementor-form\" method=\"post\" name=\"Contact 1.01 BLS\/AED SRC training\" novalidate=\"\">\n\t\t\t<input type=\"hidden\" name=\"post_id\" value=\"5887\"\/>\n\t\t\t<input type=\"hidden\" name=\"form_id\" value=\"2781e6f1\"\/>\n\t\t\t<input type=\"hidden\" name=\"referer_title\" value=\"\" \/>\n\n\t\t\t\n\t\t\t<div class=\"elementor-form-fields-wrapper elementor-labels-\">\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-name elementor-col-40 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-name\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tFirst name\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[name]\" id=\"form-field-name\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"First name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text elementor-field-group elementor-column elementor-field-group-field_424ad9d elementor-col-60 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_424ad9d\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tName\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_424ad9d]\" id=\"form-field-field_424ad9d\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Name\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-email elementor-field-group elementor-column elementor-field-group-email elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-email\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tEmail\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t<input size=\"1\" type=\"email\" name=\"form_fields[email]\" id=\"form-field-email\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"E-mail\" required=\"required\">\n\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-tel elementor-field-group elementor-column elementor-field-group-field_461777e elementor-col-50 elementor-field-required\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_461777e\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tTelephone\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t\t\t<input size=\"1\" type=\"tel\" name=\"form_fields[field_461777e]\" id=\"form-field-field_461777e\" class=\"elementor-field elementor-size-md  elementor-field-textual\" placeholder=\"Phone number\" required=\"required\" pattern=\"[0-9()#&amp;+*-=.]+\" title=\"Only numbers and phone characters (#, -, *, etc) are accepted.\">\n\n\t\t\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-textarea elementor-field-group elementor-column elementor-field-group-field_f81f79e elementor-col-100\">\n\t\t\t\t\t\t\t\t\t\t\t\t<label for=\"form-field-field_f81f79e\" class=\"elementor-field-label elementor-screen-only\">\n\t\t\t\t\t\t\t\tMessage\t\t\t\t\t\t\t<\/label>\n\t\t\t\t\t\t<textarea class=\"elementor-field-textual elementor-field  elementor-size-md\" name=\"form_fields[field_f81f79e]\" id=\"form-field-field_f81f79e\" rows=\"4\" placeholder=\"Message\"><\/textarea>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-text\">\n\t\t\t\t\t<input size=\"1\" type=\"text\" name=\"form_fields[field_7e50a9c]\" id=\"form-field-field_7e50a9c\" class=\"elementor-field elementor-size-md \" style=\"display:none !important;\">\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-type-recaptcha_v3 elementor-field-group elementor-column elementor-field-group-field_0e7cbaa elementor-col-100 recaptcha_v3-bottomright\">\n\t\t\t\t\t<div class=\"elementor-field\" id=\"form-field-field_0e7cbaa\"><div class=\"elementor-g-recaptcha\" data-sitekey=\"6LenDlssAAAAAHFk6EJH2Z4UmL2WaGF2ulXzMDAJ\" data-type=\"v3\" data-action=\"Form\" data-badge=\"bottomright\" data-size=\"invisible\"><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<div class=\"elementor-field-group elementor-column elementor-field-type-submit elementor-col-30 e-form__buttons elementor-md-33\">\n\t\t\t\t\t<button class=\"elementor-button elementor-size-md\" type=\"submit\" id=\"submit-button\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t\t\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-long-arrow-alt-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M313.941 216H12c-6.627 0-12 5.373-12 12v56c0 6.627 5.373 12 12 12h301.941v46.059c0 21.382 25.851 32.09 40.971 16.971l86.059-86.059c9.373-9.373 9.373-24.569 0-33.941l-86.059-86.059c-15.119-15.119-40.971-4.411-40.971 16.971V216z\"><\/path><\/svg>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Send<\/span>\n\t\t\t\t\t\t\t\t\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/button>\n\t\t\t\t<\/div>\n\t\t\t<\/div>\n\t\t<\/form>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-13b0c6b elementor-widget elementor-widget-html\" data-id=\"13b0c6b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"html.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<script>\r\ndocument.getElementById('submit-button').addEventListener('click', function() {\r\n    gtag_report_conversion();\r\n});\r\n\r\nfunction gtag_report_conversion(url) {\r\n  var callback = function () {\r\n    if (typeof(url) != 'undefined') {\r\n      window.location = url;\r\n    }\r\n  };\r\n  gtag('event', 'conversion', {\r\n      send_to': 'AW-11428718928\/0dkZCOjDgIcZENDS0ckq', <!-- Replace AW-XXXXXX\/YYYYYY with your Google Ads conversion ID and label -->\r\n      event_callback': callback\r\n  });\r\n  return false;\r\n}\r\n<\/script>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-c4b51fe e-con-full elementor-hidden-tablet elementor-hidden-mobile e-flex e-con e-child\" data-id=\"c4b51fe\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-40615caf elementor-invisible elementor-widget elementor-widget-image\" data-id=\"40615caf\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;motion_fx_motion_fx_scrolling&quot;:&quot;yes&quot;,&quot;motion_fx_translateX_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateX_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:0.5,&quot;sizes&quot;:[]},&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:200,&quot;motion_fx_translateY_effect&quot;:&quot;yes&quot;,&quot;motion_fx_translateY_speed&quot;:{&quot;unit&quot;:&quot;px&quot;,&quot;size&quot;:1.5,&quot;sizes&quot;:[]},&quot;motion_fx_translateY_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_translateX_affectedRange&quot;:{&quot;unit&quot;:&quot;%&quot;,&quot;size&quot;:&quot;&quot;,&quot;sizes&quot;:{&quot;start&quot;:0,&quot;end&quot;:100}},&quot;motion_fx_devices&quot;:[&quot;desktop&quot;,&quot;tablet&quot;,&quot;mobile&quot;]}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img decoding=\"async\" width=\"1000\" height=\"1000\" src=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/06\/SafetFirst-Sarl-Logo-entreprise.png\" class=\"attachment-large size-large wp-image-5589\" alt=\"\" srcset=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/06\/SafetFirst-Sarl-Logo-entreprise.png 1000w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/06\/SafetFirst-Sarl-Logo-entreprise-800x800.png 800w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/06\/SafetFirst-Sarl-Logo-entreprise-300x300.png 300w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/06\/SafetFirst-Sarl-Logo-entreprise-500x500.png 500w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/06\/SafetFirst-Sarl-Logo-entreprise-768x768.png 768w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/06\/SafetFirst-Sarl-Logo-entreprise-150x150.png 150w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/06\/SafetFirst-Sarl-Logo-entreprise-75x75.png 75w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/06\/SafetFirst-Sarl-Logo-entreprise-480x480.png 480w\" sizes=\"(max-width:767px) 480px, (max-width:1000px) 100vw, 1000px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3ce4bfd elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"3ce4bfd\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f42caab elementor-widget__width-inherit elementor-widget elementor-widget-shortcode\" data-id=\"f42caab\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"container\" data-elementor-id=\"6089\" class=\"elementor elementor-6089 elementor-911 elementor-911\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t<div class=\"elementor-element elementor-element-75b01e1 elementor-hidden-mobile e-flex e-con-boxed e-con e-parent\" data-id=\"75b01e1\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t<div class=\"elementor-element elementor-element-1913e9a e-con-full e-flex e-con e-child\" data-id=\"1913e9a\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-d085817 elementor-widget elementor-widget-counter\" data-id=\"d085817\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"15\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-123d9fb elementor-widget elementor-widget-image-box\" data-id=\"123d9fb\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Certified trainers, ready to deliver training courses.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-8557fa8 e-con-full e-flex e-con e-child\" data-id=\"8557fa8\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-b6d26c4 elementor-widget elementor-widget-counter\" data-id=\"b6d26c4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"97\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e62b4da elementor-widget elementor-widget-image-box\" data-id=\"e62b4da\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Success rate of training participants.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-cb204b3 e-con-full e-flex e-con e-child\" data-id=\"cb204b3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f74f13b elementor-widget elementor-widget-counter\" data-id=\"f74f13b\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"5\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">\/5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-e819c7a elementor-widget elementor-widget-image-box\" data-id=\"e819c7a\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Average rating given by participants.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-5dc9028 e-con-full e-flex e-con e-child\" data-id=\"5dc9028\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-3ddcd31 elementor-widget elementor-widget-counter\" data-id=\"3ddcd31\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"300\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-683d8a1 elementor-widget elementor-widget-image-box\" data-id=\"683d8a1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Companies trained in health and safety at work.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-74c5165 e-con-full elementor-hidden-desktop elementor-hidden-tablet e-flex e-con e-parent\" data-id=\"74c5165\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-20783bc e-con-full e-flex e-con e-child\" data-id=\"20783bc\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-e88e7f7 elementor-widget elementor-widget-counter\" data-id=\"e88e7f7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"15\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-69e73b4 elementor-widget elementor-widget-image-box\" data-id=\"69e73b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Certified trainers, ready to deliver training courses.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-6d4d25d e-con-full e-flex e-con e-child\" data-id=\"6d4d25d\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-cffe379 elementor-widget elementor-widget-counter\" data-id=\"cffe379\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"97\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">%<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d97386f elementor-widget elementor-widget-image-box\" data-id=\"d97386f\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Success rate of training participants.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-e59905f e-con-full elementor-hidden-desktop elementor-hidden-tablet e-flex e-con e-parent\" data-id=\"e59905f\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t<div class=\"elementor-element elementor-element-62f7424 e-con-full e-flex e-con e-child\" data-id=\"62f7424\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-478d0b9 elementor-widget elementor-widget-counter\" data-id=\"478d0b9\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\"><\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"5\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\">\/5<\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-57732b8 elementor-widget elementor-widget-image-box\" data-id=\"57732b8\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Average rating given by participants.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-7fea5ed e-con-full e-flex e-con e-child\" data-id=\"7fea5ed\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-931ba57 elementor-widget elementor-widget-counter\" data-id=\"931ba57\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"counter.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-counter\">\n\t\t\t\t\t\t<div class=\"elementor-counter-number-wrapper\">\n\t\t\t\t<span class=\"elementor-counter-number-prefix\">+<\/span>\n\t\t\t\t<span class=\"elementor-counter-number\" data-duration=\"2000\" data-to-value=\"300\" data-from-value=\"0\" data-delimiter=\",\">0<\/span>\n\t\t\t\t<span class=\"elementor-counter-number-suffix\"><\/span>\n\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8daf36c elementor-widget elementor-widget-image-box\" data-id=\"8daf36c\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"image-box.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"elementor-image-box-wrapper\"><div class=\"elementor-image-box-content\"><p class=\"elementor-image-box-description\">Companies trained in health and safety at work.<\/p><\/div><\/div>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-11d4f2c e-flex e-con-boxed e-con e-parent\" data-id=\"11d4f2c\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18e0bf0 elementor-widget__width-inherit elementor-widget elementor-widget-shortcode\" data-id=\"18e0bf0\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"6093\" class=\"elementor elementor-6093 elementor-1785 elementor-1785\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-413ee27b elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"413ee27b\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-42536882\" data-id=\"42536882\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-f5a2ac3 e-con-full e-flex e-con e-parent\" data-id=\"f5a2ac3\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0fcb5e2 elementor-widget-divider--view-line elementor-widget elementor-widget-divider\" data-id=\"0fcb5e2\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"divider.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-divider\">\n\t\t\t<span class=\"elementor-divider-separator\">\n\t\t\t\t\t\t<\/span>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-768b611 elementor-widget elementor-widget-heading\" data-id=\"768b611\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Your advantages with SafetyFirst<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-7ad9a86 elementor-section-full_width elementor-section-height-default elementor-section-height-default\" data-id=\"7ad9a86\" data-element_type=\"section\" data-e-type=\"section\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-cde7c31\" data-id=\"cde7c31\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t<div class=\"elementor-element elementor-element-a77a1a2 e-con-full e-flex e-con e-parent\" data-id=\"a77a1a2\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t<div class=\"elementor-element elementor-element-e1fb371 e-con-full e-flex e-con e-child\" data-id=\"e1fb371\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-19730ab elementor-invisible elementor-widget elementor-widget-image\" data-id=\"19730ab\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-interactives-en-premiers-secours-300x300.png\" class=\"attachment-thumbnail size-thumbnail wp-image-5700\" alt=\"\" srcset=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-interactives-en-premiers-secours-300x300.png 300w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-interactives-en-premiers-secours-800x800.png 800w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-interactives-en-premiers-secours-500x500.png 500w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-interactives-en-premiers-secours-768x768.png 768w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-interactives-en-premiers-secours-150x150.png 150w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-interactives-en-premiers-secours-75x75.png 75w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-interactives-en-premiers-secours-480x480.png 480w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-interactives-en-premiers-secours.png 1000w\" sizes=\"(max-width:767px) 300px, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-179845d elementor-widget elementor-widget-text-editor\" data-id=\"179845d\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5 class=\"title\"><strong>Interactive training<\/strong><\/h5><br><p class=\"title\">Our training courses combine interactivity and practice for a dynamic and engaging safety learning experience.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-091f840 e-con-full e-flex e-con e-child\" data-id=\"091f840\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0ee7d22 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"0ee7d22\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:600}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-personnalisees-en-suisse-romande-300x300.png\" class=\"attachment-thumbnail size-thumbnail wp-image-5701\" alt=\"\" srcset=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-personnalisees-en-suisse-romande-300x300.png 300w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-personnalisees-en-suisse-romande-800x800.png 800w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-personnalisees-en-suisse-romande-500x500.png 500w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-personnalisees-en-suisse-romande-768x768.png 768w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-personnalisees-en-suisse-romande-150x150.png 150w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-personnalisees-en-suisse-romande-75x75.png 75w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-personnalisees-en-suisse-romande-480x480.png 480w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-personnalisees-en-suisse-romande.png 1000w\" sizes=\"(max-width:767px) 300px, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8d9dcb1 elementor-widget elementor-widget-text-editor\" data-id=\"8d9dcb1\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5 class=\"title\"><strong>Customised training<\/strong><\/h5><br><p class=\"title\">We value your time: courses are scheduled around your availability to minimise operational disruption.<\/p>\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-157ec92 e-con-full e-flex e-con e-child\" data-id=\"157ec92\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t<div class=\"elementor-element elementor-element-0a738b2 elementor-invisible elementor-widget elementor-widget-image\" data-id=\"0a738b2\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:900}\" data-widget_type=\"image.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<img loading=\"lazy\" decoding=\"async\" width=\"300\" height=\"300\" src=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-certifiantes-pour-le-BLS-AED-SRC-IAS-et-OACP-en-suisse-romande-300x300.png\" class=\"attachment-thumbnail size-thumbnail wp-image-5702\" alt=\"\" srcset=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-certifiantes-pour-le-BLS-AED-SRC-IAS-et-OACP-en-suisse-romande-300x300.png 300w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-certifiantes-pour-le-BLS-AED-SRC-IAS-et-OACP-en-suisse-romande-800x800.png 800w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-certifiantes-pour-le-BLS-AED-SRC-IAS-et-OACP-en-suisse-romande-500x500.png 500w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-certifiantes-pour-le-BLS-AED-SRC-IAS-et-OACP-en-suisse-romande-768x768.png 768w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-certifiantes-pour-le-BLS-AED-SRC-IAS-et-OACP-en-suisse-romande-150x150.png 150w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-certifiantes-pour-le-BLS-AED-SRC-IAS-et-OACP-en-suisse-romande-75x75.png 75w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-certifiantes-pour-le-BLS-AED-SRC-IAS-et-OACP-en-suisse-romande-480x480.png 480w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2024\/03\/SafetyFirst-Formations-certifiantes-pour-le-BLS-AED-SRC-IAS-et-OACP-en-suisse-romande.png 1000w\" sizes=\"(max-width:767px) 300px, 300px\" \/>\t\t\t\t\t\t\t\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-be2e8b4 elementor-widget elementor-widget-text-editor\" data-id=\"be2e8b4\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<h5 class=\"title\"><strong>Certified Training<\/strong><\/h5>\n<p><\/p>\n<p class=\"title\">\nWe incorporate international safety standards, finely tuned to your company&#8217;s local specifics.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-48e230b e-flex e-con-boxed e-con e-parent\" data-id=\"48e230b\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-fdd5ed0 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"fdd5ed0\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Why train your teams in workplace conflict management<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-03d40b5 content elementor-widget elementor-widget-text-editor\" data-id=\"03d40b5\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>In many professional environments, tensions do not always take the form of an open conflict. They may begin with a misunderstanding, rising aggression or <strong>incivility in the workplace<\/strong>, then develop into <strong>verbal aggression at work<\/strong> or more destabilising behaviour for teams. Training employees in <strong>workplace conflict management<\/strong> helps anticipate these situations, limit their escalation and strengthen the safety of people who interact with the public.\u00a0 <img loading=\"lazy\" decoding=\"async\" class=\"alignright wp-image-7654 size-medium\" src=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-timur-weber-8560716-441x500.webp\" alt=\"Workplace conflict management\" width=\"441\" height=\"500\" srcset=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-timur-weber-8560716-441x500.webp 441w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-timur-weber-8560716-1059x1200.webp 1059w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-timur-weber-8560716-265x300.webp 265w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-timur-weber-8560716-768x870.webp 768w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-timur-weber-8560716-1355x1536.webp 1355w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-timur-weber-8560716-66x75.webp 66w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-timur-weber-8560716-480x544.webp 480w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-timur-weber-8560716-800x907.webp 800w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-timur-weber-8560716.webp 1500w\" sizes=\"(max-width:767px) 441px, 441px\" \/><\/p>\n<h3>Prevent workplace conflicts before they escalate<\/h3>\n<p><strong>Workplace conflict management training<\/strong> helps teams identify signs of tension earlier, understand the mechanisms of aggression and adopt an appropriate approach. The aim is not only to react when an incident occurs, but also to develop a genuine ability to <strong>prevent external violence<\/strong> and reduce high-risk situations on a daily basis.<\/p>\n<h3>Better manage verbal aggression and tense situations<\/h3>\n<p>When dealing with an aggressive user, customer, patient or visitor, the quality of the response often makes all the difference. By working on <strong>communication in conflict situations<\/strong>, <strong>verbal de-escalation<\/strong> techniques and appropriate interpersonal responses, the training helps manage <strong>verbal and physical violence<\/strong> more effectively while protecting teams, the public and the organisation\u2019s reputation.<\/p>\n<h3>Strengthen responses, the framework for action and team safety<\/h3>\n<p>Training employees also means giving them a clear framework for knowing how to respond in the event of a threat, intimidation or escalation. The training provides practical guidance on the <strong>legal framework<\/strong>, <strong>self-defence<\/strong>, individual responsibilities and appropriate responses according to the level of danger. It therefore helps strengthen confidence, self-control and the ability to intervene appropriately in sensitive situations.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-82fb22f elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"82fb22f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Who is this corporate training for?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-65d5084 content elementor-widget elementor-widget-text-editor\" data-id=\"65d5084\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>This training is intended for professionals exposed to interpersonal tensions, aggressive behaviour or escalating situations as part of their work. It is particularly relevant for teams that must welcome, support or care for members of the public while maintaining a safe, professional and controlled environment.<\/p>\n<h3>Conflict management for professionals who interact with the public<\/h3>\n<p><strong>Workplace conflict management<\/strong> is primarily relevant to employees who deal with sensitive interactions involving customers, users, patients, visitors or residents. In these situations, knowing how to prevent <strong>incivility at work<\/strong>, deal with <strong>verbal aggression<\/strong> and adopt appropriate communication is essential for protecting teams and maintaining service quality.<\/p>\n<h3>Training tailored to premises open to the public<\/h3>\n<p>This training is particularly suited to <strong>premises open to the public<\/strong>, where tensions may arise from a refusal, a misunderstanding, waiting times, frustration or a highly emotional context. It helps professionals better understand the mechanisms of aggression, strengthen their approach and develop practical responses for <strong>de-escalation<\/strong> and <strong>preventing external violence<\/strong>.<\/p>\n<h3>A range of professional environments: healthcare, reception, retail, public authorities and security<\/h3>\n<p>It is particularly suited to <strong>healthcare<\/strong> teams, <strong>EMS<\/strong> facilities, <strong>reception and front-desk<\/strong> services, <strong>public authorities<\/strong>, <strong>schools<\/strong>, <strong>retail<\/strong>, <strong>hospitality and catering<\/strong>, <strong>customer services<\/strong> and <strong>security<\/strong> professionals. All these environments share greater exposure to tensions, conflicts with the public and situations in which an inappropriate response can increase the risk.<\/p>\n<p><strong>For teams that want to respond with greater control<\/strong><\/p>\n<p>Whether this is an initial awareness course or more in-depth training, the course enables participants to manage tense situations more effectively, communicate more appropriately and act within a clear, respectful and safe framework. It meets the needs of organisations wishing to strengthen their teams\u2019 ability to manage conflicts without compromising the quality of relationships or operational effectiveness.\u00a0<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-a31933e e-flex e-con-boxed e-con e-parent\" data-id=\"a31933e\" data-element_type=\"container\" data-e-type=\"container\" data-settings=\"{&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-18012aa elementor-widget__width-inherit elementor-widget elementor-widget-shortcode\" data-id=\"18012aa\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"shortcode.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t<div class=\"elementor-shortcode\">\t\t<div data-elementor-type=\"section\" data-elementor-id=\"6097\" class=\"elementor elementor-6097 elementor-887 elementor-887\" data-elementor-post-type=\"elementor_library\">\n\t\t\t\t\t<section class=\"elementor-section elementor-top-section elementor-element elementor-element-31705319 elementor-section-full_width elementor-section-stretched elementor-section-height-default elementor-section-height-default\" data-id=\"31705319\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;stretch_section&quot;:&quot;section-stretched&quot;,&quot;background_background&quot;:&quot;classic&quot;}\">\n\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-top-column elementor-element elementor-element-60bd23e\" data-id=\"60bd23e\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<section class=\"elementor-section elementor-inner-section elementor-element elementor-element-72c8567 elementor-section-full_width elementor-section-content-middle elementor-section-height-default elementor-section-height-default\" data-id=\"72c8567\" data-element_type=\"section\" data-e-type=\"section\" data-settings=\"{&quot;background_background&quot;:&quot;gradient&quot;}\">\n\t\t\t\t\t\t\t<div class=\"elementor-background-overlay\"><\/div>\n\t\t\t\t\t\t\t<div class=\"elementor-container elementor-column-gap-default\">\n\t\t\t\t\t<div class=\"elementor-column elementor-col-100 elementor-inner-column elementor-element elementor-element-ee39963\" data-id=\"ee39963\" data-element_type=\"column\" data-e-type=\"column\">\n\t\t\t<div class=\"elementor-widget-wrap elementor-element-populated\">\n\t\t\t\t\t\t<div class=\"elementor-element elementor-element-7a4d7e7 elementor-widget elementor-widget-heading\" data-id=\"7a4d7e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Preparing today, protecting tomorrow.<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-0611513 elementor-hidden-mobile elementor-widget elementor-widget-text-editor\" data-id=\"0611513\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>#SafetyFirst #Training #Prevention #Health #Safety<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-159bb3f elementor-align-center elementor-hidden-tablet elementor-hidden-mobile elementor-invisible elementor-widget elementor-widget-button\" data-id=\"159bb3f\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-lg\" href=\"https:\/\/safetyfirst.ch\/en\/catalogue-of-services\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-long-arrow-alt-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M313.941 216H12c-6.627 0-12 5.373-12 12v56c0 6.627 5.373 12 12 12h301.941v46.059c0 21.382 25.851 32.09 40.971 16.971l86.059-86.059c9.373-9.373 9.373-24.569 0-33.941l-86.059-86.059c-15.119-15.119-40.971-4.411-40.971 16.971V216z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Explore the catalogue of services<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-cac266d elementor-align-center elementor-hidden-desktop elementor-invisible elementor-widget elementor-widget-button\" data-id=\"cac266d\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;}\" data-widget_type=\"button.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<div class=\"elementor-button-wrapper\">\n\t\t\t\t\t<a class=\"elementor-button elementor-button-link elementor-size-xs\" href=\"https:\/\/safetyfirst.ch\/en\/catalogue-of-services\/\">\n\t\t\t\t\t\t<span class=\"elementor-button-content-wrapper\">\n\t\t\t\t\t\t<span class=\"elementor-button-icon\">\n\t\t\t\t<svg aria-hidden=\"true\" class=\"e-font-icon-svg e-fas-long-arrow-alt-right\" viewBox=\"0 0 448 512\" xmlns=\"http:\/\/www.w3.org\/2000\/svg\"><path d=\"M313.941 216H12c-6.627 0-12 5.373-12 12v56c0 6.627 5.373 12 12 12h301.941v46.059c0 21.382 25.851 32.09 40.971 16.971l86.059-86.059c9.373-9.373 9.373-24.569 0-33.941l-86.059-86.059c-15.119-15.119-40.971-4.411-40.971 16.971V216z\"><\/path><\/svg>\t\t\t<\/span>\n\t\t\t\t\t\t\t\t\t<span class=\"elementor-button-text\">Browse the catalogue<\/span>\n\t\t\t\t\t<\/span>\n\t\t\t\t\t<\/a>\n\t\t\t\t<\/div>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t<\/section>\n\t\t\t\t<\/div>\n\t\t<\/div>\n\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-3c897d1 e-flex e-con-boxed e-con e-parent\" data-id=\"3c897d1\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-8c173dc elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8c173dc\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Which conflicts and external violence are covered?<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-d54b252 content elementor-widget elementor-widget-text-editor\" data-id=\"d54b252\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>The training addresses the types of tense situations most frequently encountered by professionals who interact with the public. The aim is to help participants recognise signs of deterioration more quickly, understand the mechanisms of aggression and adopt an appropriate response before the situation gets out of hand. <img loading=\"lazy\" decoding=\"async\" class=\"size-medium wp-image-7655 alignright\" src=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-yankrukov-7640786-400x500.webp\" alt=\"\" width=\"400\" height=\"500\" srcset=\"https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-yankrukov-7640786-400x500.webp 400w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-yankrukov-7640786-960x1200.webp 960w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-yankrukov-7640786-240x300.webp 240w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-yankrukov-7640786-768x960.webp 768w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-yankrukov-7640786-60x75.webp 60w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-yankrukov-7640786-480x600.webp 480w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-yankrukov-7640786-800x1000.webp 800w, https:\/\/safetyfirst.ch\/wp-content\/uploads\/2026\/03\/pexels-yankrukov-7640786.webp 1200w\" sizes=\"(max-width:767px) 400px, 400px\" \/><\/p>\n<h3>Incivility, provocation and rising tensions<\/h3>\n<p>Some situations begin with seemingly minor behaviours: an aggressive tone, refusal to follow rules, verbal pressure, disrespect or a provocative attitude. This type of <strong>incivility in the workplace<\/strong> can quickly undermine the relationship and create a tense atmosphere. The training helps identify these early signs and better manage sensitive interactions from the outset.<\/p>\n<h3>Verbal aggression, threats and external violence<\/h3>\n<p>The training also covers <strong>verbal aggression at work<\/strong>, threats, intimidation and situations in which a customer, user, patient or visitor adopts a hostile attitude. Participants learn to better understand <strong>external violence<\/strong>, assess the level of risk and adapt their approach, communication and response to the situation.<\/p>\n<h3>Escalating situations and physical confrontation<\/h3>\n<p>As tension rises, it becomes essential to maintain a clear framework for action. The training covers more serious confrontational situations, including threatening physical behaviour, providing practical guidance on <strong>prevention<\/strong>, safety, <strong>de-escalation<\/strong> and protection, in compliance with the <strong>legal framework<\/strong> and the principle of <strong>self-defence<\/strong>.<\/p>\n<h3>Real-life practical scenarios<\/h3>\n<p>To make the learning directly applicable, the training uses realistic role plays, simulations and group debriefings. This approach makes it possible to work through practical cases involving <strong>conflict management with the public<\/strong>, communication with an aggressive person and appropriate responses to threats or escalation.<\/p>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-8539dc7 elementor-invisible elementor-widget elementor-widget-heading\" data-id=\"8539dc7\" data-element_type=\"widget\" data-e-type=\"widget\" data-settings=\"{&quot;_animation&quot;:&quot;fadeIn&quot;,&quot;_animation_delay&quot;:300}\" data-widget_type=\"heading.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<h2 class=\"elementor-heading-title elementor-size-default\">Two training formats to meet your needs<\/h2>\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<div class=\"elementor-element elementor-element-7259e28 content elementor-widget elementor-widget-text-editor\" data-id=\"7259e28\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"text-editor.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t\t\t\t\t<p>To reflect the realities of the field, the training is offered in <strong>two complementary formats<\/strong>. The first provides rapid, targeted awareness training, while the second offers more in-depth work on <strong>workplace conflict management<\/strong>, <strong>preventing external violence<\/strong> and managing sensitive situations.<\/p>\n<h3>Introductory training: 3 hours to acquire the essential foundations<\/h3>\n<p>The <strong>3-hour<\/strong> format gives your teams practical guidance to better understand the mechanisms of aggression, respond with greater control and communicate appropriately in tense situations. It is particularly suitable for organisations seeking an initial, operational approach to <strong>managing verbal aggression at work<\/strong>, <strong>de-escalation<\/strong> and the applicable legal framework.<\/p>\n<h3>Awareness training: 7 hours to explore complex situations in greater depth<\/h3>\n<p>The <strong>7-hour<\/strong> format goes further in analysing <strong>external violence<\/strong>, prevention strategies and the responses to adopt in the event of escalation. It provides an opportunity to work on advanced communication techniques and explore in greater depth issues relating to security, civil and criminal liability, as well as the legal and psychological consequences of an assault.<\/p>\n<h3>Training tailored to your level of exposure and your objectives<\/h3>\n<p>The choice of format depends on your activity, your teams\u2019 profiles and the types of situations encountered in the field. For a need for rapid awareness training, the shorter format provides a clear and immediately useful foundation. For teams more exposed to the public, tension or aggressive behaviour, the longer format enables more comprehensive work, with additional simulations, analysis and consolidation of learning.<\/p>\n<h3>Our other training courses for workplace well-being:<\/h3>\n<ul>\n<li><a href=\"https:\/\/safetyfirst.ch\/en\/catalogue-of-services\/optimising-potential\/\">Optimising your potential at work<\/a><\/li>\n<li><a href=\"https:\/\/safetyfirst.ch\/en\/catalogue-of-services\/mental-health-first-aid\/\">Mental health first aid training<\/a><\/li>\n<\/ul>\n\t\t\t\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t<div class=\"elementor-element elementor-element-4bb1588 e-flex e-con-boxed e-con e-parent\" data-id=\"4bb1588\" data-element_type=\"container\" data-e-type=\"container\">\n\t\t\t\t\t<div class=\"e-con-inner\">\n\t\t\t\t<div class=\"elementor-element elementor-element-653a8e7 faq elementor-widget elementor-widget-mfn_faq\" data-id=\"653a8e7\" data-element_type=\"widget\" data-e-type=\"widget\" data-widget_type=\"mfn_faq.default\">\n\t\t\t\t<div class=\"elementor-widget-container\">\n\t\t\t\t\t<div class=\"faq\"><h4 class=\"heading \">Frequently asked questions about workplace conflict management<\/h4><div class=\"mfn-acc faq_wrapper  open1st\"><div class=\"question\" tabindex=\"0\" role=\"button\"><div class=\"title\"><span class=\"num\">1<\/span><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>How do I know whether my company really needs conflict management training?<\/div><div class=\"answer\"><p>Training becomes particularly relevant when teams face repeated tensions, incivility, aggressive refusals, difficult complaints or behaviour from members of the public that is destabilising. It is also useful when employees lack clear guidance on how to respond calmly, consistently and safely.<\/p>\n<\/div><\/div>\n<div class=\"question\" tabindex=\"0\" role=\"button\"><div class=\"title\"><span class=\"num\">2<\/span><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>What is the difference between a workplace conflict and external violence?<\/div><div class=\"answer\"><p>A workplace conflict may arise from a disagreement, a misunderstanding or interpersonal tension. External violence generally involves aggressive behaviour from people outside the team, such as customers, users, patients, visitors or residents. The appropriate responses are not always the same, which is why tailored training is valuable.<\/p>\n<\/div><\/div>\n<div class=\"question\" tabindex=\"0\" role=\"button\"><div class=\"title\"><span class=\"num\">3<\/span><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>What signs should raise concern before a situation gets out of hand?<\/div><div class=\"answer\"><p>Several signs may indicate that an interaction is becoming high-risk: a raised voice, refusal to respect the framework, agitation, provocation, verbal pressure, intrusion into personal space or a loss of emotional control. Identifying these signs early enough often makes it possible to de-escalate the situation before it worsens.<\/p>\n<\/div><\/div>\n<div class=\"question\" tabindex=\"0\" role=\"button\"><div class=\"title\"><span class=\"num\">4<\/span><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>How do I choose between the 3-hour and 7-hour formats?<\/div><div class=\"answer\"><p>The <strong>3-hour<\/strong> format is well suited to an initial awareness course or to establishing a common foundation within a team. The <strong>7-hour<\/strong> format is more appropriate when employees are more exposed, face complex situations or need more in-depth work on responses, practical scenarios and situation analysis.<\/p>\n<\/div><\/div>\n<div class=\"question\" tabindex=\"0\" role=\"button\"><div class=\"title\"><span class=\"num\">5<\/span><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>How does this training concretely improve teams\u2019 daily work?<\/div><div class=\"answer\"><ul>\n<li>\n<p>It helps employees better understand what is happening in a tense interaction, establish a framework more quickly, communicate with greater control and reduce improvised responses. This can improve safety, the quality of relationships with the public and teams\u2019 confidence in their ability to cope.<\/p>\n<\/li>\n<\/ul>\n<\/div><\/div>\n<div class=\"question\" tabindex=\"0\" role=\"button\"><div class=\"title\"><span class=\"num\">6<\/span><i class=\"icon-plus acc-icon-plus\" aria-hidden=\"true\"><\/i><i class=\"icon-minus acc-icon-minus\" aria-hidden=\"true\"><\/i>Can this training be integrated into a broader prevention programme?<\/div><div class=\"answer\"><p>Yes. It can be integrated into a broader <strong>workplace prevention<\/strong> programme, alongside <a href=\"https:\/\/safetyfirst.ch\/en\/certified-first-aid-training\/\"><strong>first aid training<\/strong><\/a>, <a href=\"https:\/\/safetyfirst.ch\/en\/catalogue-of-services\/fire-training-safety-equipment-and-instructions\/\"><strong>fire safety training<\/strong><\/a> or <a href=\"https:\/\/safetyfirst.ch\/en\/occupational-health-and-safety-cfst-6508-obligations-and-msst-system\/elaboration-dun-concept-msst-sur-mesure-pour-votre-entreprise\/\"><strong>MSST<\/strong><\/a> support. It helps strengthen employee safety, structure internal procedures, improve incident management and better protect teams who interact with the public, as part of a consistent and sustainable prevention approach.<\/p>\n<p>\u00a0<\/p>\n<\/div><\/div>\n<\/div><\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t\t\t<\/div>\n\t\t","protected":false},"excerpt":{"rendered":"<p>Course overview Duration: 3 to 7 hours Prerequisites: None Download the course overview Understand Communicate De-escalate Defend Prevent Stay in control Start e-learning training now Workplace conflict management training helps your teams better prevent, de-escalate and manage tensions encountered at work. Designed for professionals who interact with the public, it<span class=\"excerpt-hellip\"> [\u2026]<\/span><\/p>\n","protected":false},"author":5,"featured_media":0,"parent":5889,"menu_order":13,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"folder":[],"class_list":["post-5918","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/safetyfirst.ch\/en\/wp-json\/wp\/v2\/pages\/5918","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/safetyfirst.ch\/en\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/safetyfirst.ch\/en\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/safetyfirst.ch\/en\/wp-json\/wp\/v2\/users\/5"}],"replies":[{"embeddable":true,"href":"https:\/\/safetyfirst.ch\/en\/wp-json\/wp\/v2\/comments?post=5918"}],"version-history":[{"count":3,"href":"https:\/\/safetyfirst.ch\/en\/wp-json\/wp\/v2\/pages\/5918\/revisions"}],"predecessor-version":[{"id":8943,"href":"https:\/\/safetyfirst.ch\/en\/wp-json\/wp\/v2\/pages\/5918\/revisions\/8943"}],"up":[{"embeddable":true,"href":"https:\/\/safetyfirst.ch\/en\/wp-json\/wp\/v2\/pages\/5889"}],"wp:attachment":[{"href":"https:\/\/safetyfirst.ch\/en\/wp-json\/wp\/v2\/media?parent=5918"}],"wp:term":[{"taxonomy":"folder","embeddable":true,"href":"https:\/\/safetyfirst.ch\/en\/wp-json\/wp\/v2\/folder?post=5918"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}